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Cancels a Citable AI visibility ticket with a required written reason. Use when the user has decided NOT to act on a recommendation and wants to clear it from their backlog — or when you are confident the recommendation is wrong for the brand and want to record why. Input:
  • ticket_code (required, e.g. “GEO-052”) — the ticket code from get_geo_priorities or the web UI.
  • reason (required, 10–280 chars) — the “why.” Examples: “Already handled manually last week”, “Not aligned with Q2 focus on enterprise”, “User decided to skip this channel entirely.”
The reason is stored on the ticket row (visible on the web detail page) and in the MCP tool-call audit log. Cannot be changed via this tool afterwards — re-dismissing an already-canceled ticket returns the existing reason and does not overwrite. Cannot dismiss a ticket that was already marked done — if the user wants to undo a completion, they do it in the web UI. Returns the canonical deep link so you can cite the page. Skip when: the user has actually completed the action (use approve_ticket instead).

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Inputs