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Documentation Index

Fetch the complete documentation index at: https://docs.getcitable.com/llms.txt

Use this file to discover all available pages before exploring further.

By the end of this guide you’ll have a scan running, a dashboard showing your AI visibility against competitors, and a prioritized list of things to do about it.
1

Sign up and add your domain

Go to app.getcitable.com and create an account. When prompted, enter your company’s primary domain (for example, getcitable.com).Citable reads your homepage to draft an initial brand profile — name, mission, industry, key differentiators. You can edit any of this on the Brand page.
2

Pick competitors and journey stages

Add three to ten competitors you want to track. These are the brands you expect AI assistants to mention alongside (or instead of) you. Lower is better — a tight list produces sharper comparisons than a long one.Then pick which buyer-journey stages matter: awareness, consideration, purchase, or support/usage. Most B2B brands focus on consideration and purchase at first.
Don’t overthink the competitor list. You can edit it later, and adding a missing competitor mid-quarter is normal.
3

Run your first scan

Click Run scan on the dashboard. Citable generates a set of prompts for your industry and journey stages, then runs each one against ChatGPT, Perplexity, Gemini, Claude, and Grok.A first scan takes 10–15 minutes. You’ll see results stream in as each prompt finishes. There’s nothing to do while it runs — close the tab and come back, or watch it live.
4

Read your dashboard

When the scan completes, the dashboard shows four headline metrics:
  • Citation Rate — how often you’re cited by an AI engine
  • Mention Rate — how often you’re mentioned, even without a link
  • Average Rank — when you appear, how high in the answer
  • Sentiment — how the AI describes you
Each is shown against your competitors, so you can see where you’re ahead and where you’re behind.See metrics for what each number really means.
5

Review the Action Engine

Open the Action Engine. You’ll see a stack of cards, each one a specific recommendation: write a blog post on a topic competitors are winning on, fix an FAQ block on a page that’s losing citations, reply to a Reddit thread where buyers are asking your category’s question.Approve the ones you want to do. Drafts and details land in Brand Studio.See action types for what each kind of recommendation looks like.
6

(Optional) Connect Google Analytics

To attribute organic traffic to the content you ship, connect a GA4 property under Settings → Connectors. Citable joins your posted URLs against GA4 sessions so you can see which posts actually drove visits, not just citations.Connecting GA4 is optional — citation tracking works without it. But attribution is much sharper with it on.

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What to do next

Once your first scan is in and you’ve approved a few actions, the rhythm is roughly:
  1. Open Citable once a week.
  2. Review what shipped and what moved.
  3. Approve the next batch of recommendations.
  4. Let the 30-day measurement window run.
The platform learns from your wins and losses over time. The more actions you approve, the better the recommendations get.

How AI citations work

Why some brands get cited and others don’t.

Brand Studio

Generate hub content tuned to your voice.