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Documentation Index

Fetch the complete documentation index at: https://docs.getcitable.com/llms.txt

Use this file to discover all available pages before exploring further.

Citable tracks five metrics across every prompt, every engine, and every competitor. They form a funnel — each one builds on the one before it.

Citation Rate

How often the AI includes a clickable citation back to your domain when answering a prompt. This is the strongest signal. A citation is the AI handing the user a link with your name on it. Low citation rate usually means thin content, weak third-party signals, or a competitor with a stronger comparison piece.

Mention Rate

How often the AI mentions your brand name in its answer, with or without a link. Mentions catch the cases where the AI knows you exist but isn’t quite confident enough to link. They tend to lead citations by a few weeks — if your mention rate jumps but citation rate stays flat, you’re earning awareness but not yet trust.

Average Rank

When you do appear in an answer, how high up you’re listed. Being mentioned third out of three is very different from being mentioned first. Average rank surfaces brands that are technically present but always “the other option.” Fixing rank usually means better positioning content (vs-pages, comparison tables) rather than more content.

Sentiment

How positively the AI describes you when it mentions you. A 95% positive sentiment with low citation rate means the AI likes you but doesn’t surface you often. A high citation rate with neutral or negative sentiment means you’re getting attention for the wrong reasons. Sentiment makes the other metrics readable.

Share of Voice

Your slice of the total mentions across your tracked competitor set. Share of Voice answers the simplest question: “out of all the times AI engines talked about brands in our category, what percentage of those mentions were us?” It rolls citation rate and mention rate together against your competitor set, so it’s the single number to watch over time.

How they fit together

Read them in order:
  1. Share of Voice tells you whether you’re winning the category overall.
  2. Citation Rate tells you whether AI engines are linking to you specifically.
  3. Mention Rate tells you whether they know you exist at all.
  4. Average Rank tells you whether, when they do mention you, you’re the top recommendation or an afterthought.
  5. Sentiment tells you whether the attention is the kind you want.
Citable’s dashboard shows all five side by side, broken down by competitor, journey stage, and persona. The Action Engine then converts the gaps into specific recommendations.